Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client. For detail, please read our Terms of Service
What if my site breaks your Terms of Service?
All of our orders are typically activated instantly. If there is an issue with your particular...I would like to cancel my service(s)
You are welcome to cancel your service(s) at any time via your client area here. Click on the...How do I signup?
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...How long after I sign up can I start building my site?
If your account is automatically approved, your machine user will be created and ready for...My domain is registered elsewhere. How can I host my website with Smartweb?
Your first step would be to sign up for a web hosting package on our website. You can then...